Accessibility

Our Commitment

The FLORIDA Channel is committed to providing a digital experience that is accessible to the widest possible audience. We strive to ensure that our web content conforms to ADA Title II requirements and the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

1. Closed Captioning

The Florida Channel utilizes human captions for its TV 24/7 stream and AI-driven Automated Speech Recognition (ASR) captions for other live streams. Captions on archived programming are provided by humans and AI. Accuracy of AI captions is dependent on high-quality audio.

Reduced caption accuracy may be experienced during events featuring:

  • Significant background noise (music, crowds, or HVAC systems)

  • Overlapping dialogue or rushed/muffled speaking

  • Distance from the microphone or shared microphone use

  • Any physical obstruction of a speaker’s voice

Contact for Captioning Inquiries

The Florida Channel
 402 S. Monroe St., Ste. 901, The Capitol Bldg.
Tallahassee, FL 32399-1300
Phone: (850) 645-9030
E-mail: TFC-Support@fsu.edu

2. Audio Description

Select videos include audio description that narrates visual content.

  • Standard Delivery: We aim to provide audio descriptions within 72 hours of video publication.

  • Legacy Content: Video produced prior to April 24, 2026, may not feature audio descriptions.

  • Extended Description: To request Extended Audio Description for a specific video, please email TFC-Support@fsu.edu.

3. Assistive Technology and Navigation

We have optimized our platform for non-visual and keyboard-only users.

  • Screen Reader Support: All interactive elements, including menus, buttons, and video titles, are properly labeled for announcement by screen readers.

  • Full Keyboard Navigation: Users can navigate and operate the entire site via keyboard shortcuts, including:

    • Playback and Volume controls

    • Seeking forward/backward

    • Toggling Closed Captions and Audio Descriptions

  • Visual Clarity: Our site utilizes large, readable fonts and high-contrast color ratios to ensure legibility for users with low vision.

Feedback and Assistance

If you have questions or feedback, please e-mail TFC-Support@fsu.edu.